Chaos at airports worldwide as check-in systems crash

Chaos at airports worldwide as check-in systems crash

Major airlines across the globe were hit briefly by problems on computer systems Thursday that caused minor delays at airports because of a problem in a system with Amadeus a travel technology company located in Spain.

Problems started about 11:30am United Kingdom time at airports including London Heathrow, London Gatwick, Singapore, Johannesburg, Zurich, Melbourne, Washington and Paris.

IT Pro has contacted Heathrow airport for comment, though Quartz reported its check-in systems were affected "intermittently".

Madrid-based Amadeus said its Altea booking software experienced a network problem Thursday morning but that the problem had been fixed.

Travellers are facing queues as mystery systems crash hits check-in desks at five worldwide hubs. Altea helps airlines manage customer reservations, including tagging luggage and issuing boarding passes.

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It is used by 125 airlines, both at airports and online.

Facing chaos and delays, many passengers took to social media to complain and tweeted pictures of the long lines at airports.

The Australian flag carrier attributed the issues to a "system outage [that] affected airlines globally". "We apologise for any inconvenience this may cause".

In addition to Lufthansa and Qantas, CNN reported Air France, Air China, Korean Air and Southwest Airlines were among the carriers affected by the network issue.

"Gatwick described the situation as a "momentary IT glitch" and said it was not causing flight delays, adding that it believed the system was "back up and running" after about 15 minutes. That action is ongoing with services gradually being restored", a company spokesperson told FOX Business in a statement.

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